A hart returns to the same ground every season — not by accident, but because the terrain is built to draw it home. We build that terrain for ecommerce brands: the flows, campaigns and AI-driven segmentation that turn a single sale into a returning customer.
A short walkthrough of our audit process — how we uncover the email and SMS revenue your store is already leaving on the table.
Each one works on its own. Run together, they compound — the longer an account stays under management, the more ground it holds.
The automations that run while you sleep — engineered around your actual customer data, not a template library.
A rotating five-week send system — education, proof, brand, product, offer — so campaigns stop being reinvented every Monday.
AI-driven lifecycle and engagement segments that route the right message to the right subscriber — never one blast to the whole list.
Each waypoint depends on the last. We don't skip ahead — the ground has to be right before anything is built on it.
Full teardown of existing flows, list health and deliverability. We map exactly where revenue is leaking before we touch anything.
Core flows, signup capture and the first campaign calendar go live — copy and creative built around your actual customer data.
Everything ships. We watch open, click and revenue-per-recipient daily, adjusting send times and segments in real time.
Continuous testing on subject lines, timing and segmentation. The list gets healthier — and more valuable — every month it stays managed.
| Category | Hartmoore | Freelancer / In-house junior |
|---|---|---|
| Full system live | Within 13 days | Partial, over 6–8 weeks |
| Strategy | Built around your customer data | Generic template library |
| Accountability | Weekly revenue reporting | Deliverables checklist only |
| After launch | Ongoing testing & optimization | Project ends at handoff |
| Platform depth | Klaviyo & Attentive certified | Varies by contractor |
No. We audit what exists, keep what's converting, and rebuild what isn't. Most stores have a partial foundation — we finish it and systematize it.
Most clients see a measurable lift within 2–3 weeks of the core flows going live, with attribution climbing over the following quarter.
Klaviyo for email and Attentive for SMS, integrated with Shopify, WooCommerce or your existing storefront — no platform migrations required.
Yes. Strategy, copywriting and design are handled in-house, so flows and campaigns ship as a finished system, not a brief for someone else to execute.
We ask for a 90-day minimum. Retention systems compound — the value of the first month rarely represents month three.
Fill out the form and we'll be in touch within 24 hours to book your free audit call.